Shipping policy

Shipping Policy

Thank you for shopping with GloAI Skin. Here is everything you need to know about our shipping.

Processing Time

Orders are processed within 1-3 business days after payment confirmation. You will receive an email notification once your order has shipped.

Delivery Times

• Standard Shipping: 7-14 business days
• Expedited Shipping: 3-7 business days (where available)

Shipping Rates

Shipping rates are calculated at checkout based on your location and selected shipping method. We offer free standard shipping on orders over $50.

International Shipping

We ship worldwide. International delivery times may vary based on customs and local postal services. Customers are responsible for any customs duties or import taxes.

Order Tracking

Once your order ships, you will receive a tracking number via email. You can use this to monitor your delivery status.

Lost or Damaged Packages

If your package is lost or arrives damaged, please contact us at hello@gloaiskin.com within 7 days of the expected delivery date. We will work with you to resolve the issue.